Our Approach
At TKMMAFIT, we value clarity, fairness, and mutual respect.
This Refund Policy is designed to set clear expectations while keeping the experience transparent and positive for all members and guests.
By purchasing a membership, training package, or service at TKMMAFIT, you agree to the terms outlined below.
1. Memberships and Training Packages
All memberships and training packages purchased at TKMMAFIT are non-refundable once activated, as access, scheduling, and resources are immediately made available.
This policy allows us to maintain consistent training standards, coaching availability, and facility operations for all members.
2. Single Sessions, Drop-Ins, and Events
Payments made for:
Single training sessions
Drop-in classes
Events, workshops, or special programs
are non-refundable, unless otherwise stated at the time of purchase.
3. Exceptional Circumstances
We understand that unexpected situations can arise.
In rare and exceptional cases (such as medical emergencies), TKMMAFIT may review requests on an individual basis. Any exception is handled with fairness and decided solely at the discretion of TKMMAFIT management.
Supporting documentation may be requested to assist with the review process.
4. Transfers and Freezes
Refunds are not provided in place of transfers or freezes.
Where applicable, TKMMAFIT may offer:
Membership freezes
Schedule adjustments
Alternative solutions
These options are evaluated case by case and are not guaranteed.
5. No-Show Policy
Missed sessions, unused classes, or failure to attend scheduled training do not qualify for a refund.
We encourage members to manage their schedules responsibly to get the full value of their training.
6. Chargebacks and Payment Disputes
Initiating a chargeback without first contacting TKMMAFIT may result in account suspension or termination.
Most issues can be resolved quickly by reaching out to our team directly. We strongly encourage members to contact us first so we can assist promptly and fairly.
7. Changes to Services
TKMMAFIT reserves the right to adjust class schedules, coaches, programs, or facilities when necessary. Such changes do not constitute grounds for refunds.
8. Contact Us
If you have questions regarding this Refund Policy or need assistance, please contact us directly:
Email: info@tkmmafit.com
Location: Shatha Tower - 9th floor - Dubai Media City - Dubai
Instagram: @tkmmafit
Final Note
This Refund Policy exists to protect the integrity of our training environment and ensure fairness for everyone involved. Our goal is always to support members in getting the most out of their time at TKMMAFIT.
Train first. Everything else follows.
TKMMAFIT – Dubai
Our Approach
At TKMMAFIT, we value clarity, fairness, and mutual respect.
This Refund Policy is designed to set clear expectations while keeping the experience transparent and positive for all members and guests.
By purchasing a membership, training package, or service at TKMMAFIT, you agree to the terms outlined below.
1. Memberships and Training Packages
All memberships and training packages purchased at TKMMAFIT are non-refundable once activated, as access, scheduling, and resources are immediately made available.
This policy allows us to maintain consistent training standards, coaching availability, and facility operations for all members.
2. Single Sessions, Drop-Ins, and Events
Payments made for:
Single training sessions
Drop-in classes
Events, workshops, or special programs
are non-refundable, unless otherwise stated at the time of purchase.
3. Exceptional Circumstances
We understand that unexpected situations can arise.
In rare and exceptional cases (such as medical emergencies), TKMMAFIT may review requests on an individual basis. Any exception is handled with fairness and decided solely at the discretion of TKMMAFIT management.
Supporting documentation may be requested to assist with the review process.
4. Transfers and Freezes
Refunds are not provided in place of transfers or freezes.
Where applicable, TKMMAFIT may offer:
Membership freezes
Schedule adjustments
Alternative solutions
These options are evaluated case by case and are not guaranteed.
5. No-Show Policy
Missed sessions, unused classes, or failure to attend scheduled training do not qualify for a refund.
We encourage members to manage their schedules responsibly to get the full value of their training.
6. Chargebacks and Payment Disputes
Initiating a chargeback without first contacting TKMMAFIT may result in account suspension or termination.
Most issues can be resolved quickly by reaching out to our team directly. We strongly encourage members to contact us first so we can assist promptly and fairly.
7. Changes to Services
TKMMAFIT reserves the right to adjust class schedules, coaches, programs, or facilities when necessary. Such changes do not constitute grounds for refunds.
8. Contact Us
If you have questions regarding this Refund Policy or need assistance, please contact us directly:
Email: info@tkmmafit.com
Location: Shatha Tower - 9th floor - Dubai Media City - Dubai
Instagram: @tkmmafit
Final Note
This Refund Policy exists to protect the integrity of our training environment and ensure fairness for everyone involved. Our goal is always to support members in getting the most out of their time at TKMMAFIT.
Train first. Everything else follows.
TKMMAFIT – Dubai
